Shipping policy
At Mooneye, we strive to deliver your orders safely and on time. Please review our updated shipping policy below:
Handling Time
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All orders are processed within 3 working days after confirmation.
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Once shipped, you will receive a tracking number via email or SMS.
Delivery Time
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Delivery usually takes 3 to 7 working days from the date of dispatch, depending on your location and courier availability.
Shipping Charges
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₹99 shipping charge is applicable on all orders below ₹999.
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Free Shipping on all orders above ₹1999.
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For Prepaid Orders (online payment): ₹99
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For Cash on Delivery (COD) Orders: ₹149
Additional Information
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Delivery timelines may vary due to unforeseen delays such as weather conditions, courier delays, or local restrictions.
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In case of delivery issues, please contact our support team with your order ID.
Thank you for shopping with Mooneye.
Your satisfaction is our priority. 💎